Refund Policy

Last updated: October 6, 2026

We want you to be happy with every video. If you are not, we make it right.

Try before you pay

Every listing starts with a free watermarked preview, so you can see the video before buying.

Single videos and 5-packs

If you are not satisfied, request a full refund within 14 days of purchase. No reason needed.

Monthly plan

Cancel anytime from the link in your receipt email or by writing to us; you keep access until the end of the period you paid for and will not be charged again. If you are not satisfied with your first month, request a full refund within 14 days of the first payment.

Technical problems

If a paid video is broken or does not match the photos and details you entered, we will re-create it for free or refund it.

How to request a refund

Email hello@listflick.com with the email address you paid with. Refunds are processed by Paddle, our Merchant of Record, to your original payment method, usually within 5 to 10 business days.